Terms of Participation
Please READ carefully. By purchasing this product, you are entering into the following Terms and Conditions with Create Family, LLC ("Company," "we," or "us"). By purchasing and participating in any Create Family program, course, or membership ("Program"), you agree to abide by these Terms and Conditions.
PROGRAM / SERVICE
Create Family, LLC agrees to provide access to the selected Program(s) as identified at the point of purchase, including but not limited to the Create Family System, Create Family Community, Create Family Courses, and Create Family Mini Courses. By enrolling, you agree to be bound by the terms outlined in this Agreement.
As part of your Program, the Company shall provide access to:
Password-Protected Program Area
You will receive access to a secure member area containing videos, audio lessons, written modules, templates, worksheets, checklists, slide decks, and other training resources. Access is granted for as long as the Program Area exists, with a minimum of 30 days. Should the Company decide to close the Program Area, you will receive at least 30 days’ notice and an option to download core resources.
Bonuses
Occasionally, bonuses may be offered as part of limited-time promotions. Bonuses available at the time of your purchase will be honored. The Company reserves the right to update or discontinue bonus offerings at any time, provided that you receive all bonuses explicitly offered at the time of your enrollment.
DISCLAIMER
The Company’s Terms of Use, Privacy Policy, and Disclaimer are incorporated by reference into this Agreement and apply to all Program participation.
You acknowledge that Create Family, LLC is not:
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A therapist, doctor, financial advisor, accountant, or lawyer
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Your employee or business manager
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Responsible for diagnosing or treating mental or emotional disorders
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Providing therapy, psychoanalysis, or professional counseling
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Obligated to guarantee specific outcomes or business/personal success
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Responsible for employment, business deals, or outside opportunities
No ongoing relationship exists beyond your Program participation unless a new agreement is made.
FEES
Payment terms are outlined at checkout. You may select a one-time payment or a monthly payment plan. If you select a payment plan, you are responsible for completing all payments unless a refund is approved per the Refund Policy.
Failure to make timely payments will result in suspension of access to the Program until the account is brought current.
REFUNDS
We offer a 30-day money-back guarantee on eligible programs. To qualify, you must:
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Submit a refund request within 30 days of purchase
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Provide documented proof that you completed the coursework and implementation steps but did not achieve results
Submit your request to: [email protected]
You must include the following in your request:
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A copy of your completed Family Mission Statement (PDF, mp3, or mp4)
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Your live Family Code of Conduct connected to your email service provider
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A link to your Family Communication Strategy
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Snapshots of 4 active Family Activities aligned with your Family Goals
Refunds are granted at the discretion of Create Family, LLC. No refunds are granted after 30 days.
CONFIDENTIALITY
You agree to respect the privacy of fellow participants and the confidentiality of all shared materials and member discussions. We will not disclose your personal information, in accordance with our Privacy Policy.
INTELLECTUAL PROPERTY
All content in the Program—including course materials, community content, branding, and tools—is protected by copyright. You may not use, reproduce, or distribute any materials without express written permission from the Company.
CLIENT RESPONSIBILITY
You are solely responsible for your participation, implementation, and results. The Company offers tools, guidance, and support, but you must do the work.
FORCE MAJEURE
We are not responsible for failure to perform due to causes beyond our control (e.g., natural disasters, internet outages, pandemic restrictions, etc.).
LIMITATION OF LIABILITY
You agree to absolve the Company of any liability for damages or losses incurred as a result of your participation in the Program or use of provided resources.
INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its team from any claims, damages, liabilities, or expenses arising from your participation in the Program.
DISPUTE RESOLUTION
Any dispute related to this Program shall be resolved in the state or federal courts nearest to your place of residence. By enrolling, you waive the right to bring any future claims related to the Program.
EARNINGS DISCLAIMER
We make every effort to accurately represent our programs. However, we do not guarantee specific results. Your success depends on your effort, commitment, and implementation.
OUR GUARANTEE
Unless otherwise noted, all purchases include a 30-day satisfaction guarantee. If you do not understand or agree to these terms, please do not enroll.